- Please read carefully. By ordering, you agree to our policy. -
*Return Policy
We only accept returns for defective products. Please contact us if you receive a damaged or faulty item.
*Payment & Fraud Policy
All payments made through our store must be authorized by the cardholder.
CHARGEBACK : If a chargeback is filed for an unauthorized payment, we will provide all proof of shipment, tracking, and delivery to defend our case.
Once a product has been confirmed delivered, any claim of unauthorized use is subject to review and may be considered fraudulent.
By placing an order, the customer agrees to:
- Use a valid and authorized payment method.
- Take full responsibility for the transaction made.
- They agree not to file unauthorized chargebacks or false claims.
- Contact us first before initiating any dispute.
We reserve the right to ban, block or report customers who abuse chargebacks or commit fraud.
*Shipping Policy
At PLUGDESPLUGS , we aim to get your order to you as quickly and safely as possible. Below is everything you need to know about our shipping process.
[Processing Time]
Orders are processed and shipped within *2 to 4 business days* after your purchase is confirmed. Orders placed on weekends or holidays are processed the next business day.
[Shipping Locations]
We currently ship to:
- *United States (Domestic)*
- *Canada (International)*
[Delivery Estimates]
- *USA*: 2 to 4 business days after processing
- *Canada*: 5 to 10 business days after processing
[Shipping Costs]
You’ll see the exact shipping fee before you complete your purchase.
[Import Duties & Taxes]
Please be advised that all international shipments may be subject to customs inspections, import duties, taxes, and fees imposed by the destination country.
These charges are not included in the item price or shipping cost and are the sole responsibility of the recipient.
[Tracking]
Once your order ships, you will receive an email with a *tracking number* so you can follow your package.
*Additional Notes*
- PLEASE NOTE THAT DELIVERY TIMES MAY VARY DUE TO FACTORS BEYOND OUR CONTROL, SUCH AS CARRIER DELAYS OR UNFORSEEN ISSUES.
*Lost or Stolen Packages
- Once your order is shipped and tracking number is provided, we are not responsible for lost or stolen packages.
- Please contact the carrier directly if you have issues after delivery.
*By ordering, you agree to these terms.*